1. Who We Are

Echo North Collectibles (“we,” “us,” or “our”) is a business created by collectors, for collectors. We sell trading cards, collectibles, and related products through our website, livestreams, and other platforms.

2. Eligibility

To make a purchase, you must:

  • Be at least 18 years old, or have permission from a parent/guardian.

  • Provide accurate and complete information at checkout.

3. Orders & Payments

  • Accuracy of Information: Please double-check your shipping address and order details before submitting. We are not responsible for mistakes entered during checkout.

  • Payment: All payments must be completed at the time of purchase. We accept major payment methods provided on our website.

  • Order Acceptance: We reserve the right to refuse or cancel any order (for example, suspected fraud or stock errors).

4. Pricing & Availability

  • Prices are listed in U.S. dollars unless otherwise stated.

  • We do our best to keep inventory accurate, but sometimes items sell out quickly. If a product you ordered is unavailable, we’ll notify you and provide a refund or alternative option.

  • Prices are subject to change without notice.

5. Shipping & Delivery

  • Processing Times: Orders typically ship within 3 business days.

  • Delays: Shipping times are estimates and may be affected by carriers or unforeseen events.

  • Lost or Stolen Packages: Once an item leaves our hands, we are not responsible for lost, stolen, or delayed packages. Please contact the shipping carrier directly.

6. Returns & Refunds

  • All Sales Final: Due to the nature of collectibles, all sales are final.

  • Damaged Products: If an item arrives damaged, please contact us within 2 days with photos. We’ll review the issue and determine the next steps.

  • Livestream Sales: Purchases made during livestreams are binding and cannot be canceled once confirmed.

7. Livestream Rules

When joining our livestreams (TikTok, Twitch, etc.):

  • Be respectful to other community members. Harassment, spam, or offensive behavior will not be tolerated.

  • Purchases made in real-time are final once confirmed.

  • We may remove or block anyone from our livestreams for violating these rules.

8. Product Authenticity

We take authenticity seriously. All sealed product and collectibles sold by us are sourced from trusted distributors or reputable sellers. If you believe you received a counterfeit item, contact us immediately with proof.

9. Disclaimer of Liability

  • We are not responsible for fluctuations in collectible market value. Prices can go up or down after your purchase.

  • We make no guarantees about “hits,” pulls, or pack contents unless otherwise stated.

  • By purchasing, you acknowledge that collecting is subject to chance and personal risk.

10. Intellectual Property

All logos, branding, images, and content on our site and streams belong to Echo North Collectibles. You may not use them without our written permission.

11. Privacy

We value your privacy. Any personal information you provide is used only for order fulfillment and communication. We will never sell your information to third parties.

12. Changes to These Terms

We may update these Terms at any time. Changes will take effect when posted on our website. It’s your responsibility to review them periodically.